FAQs - Frequently Asked Questions

Find answers to our most frequently asked questions below. If you don’t see what you’re looking for, send us a message using the form at the bottom of the page or call us at 805-644-4657.

  • County Schools routing number is 322283518

  • Our automated phone system, which can be reached by calling 805-644-4657, features a streamlined menu with quicker access to the most commonly used services:

    Call Menu Options

    • Press 1 – Automated account assistance (balances, transfers, and more)

    • Press 2 – ATM/Debit Card assistance

    • Press 3 – Credit Card assistance

    • Press 4 – Loan application & status

    • Press 5 – Home loan assistance

    • Press 6 – Credit & financial counseling with GreenPath Financial Wellness

    • Press 7 – ATM & branch locations and hours

    • Press 8 – Speak to a Member Service Representative

    • Press 9 – Enter an extension

  • Please call us at 805-644-4657 as soon as possible if you feel you cannot make your loan payment. When calling, select option 8 to speak with a Member Service Representative.

  • Hours of operation for both the Ventura and Oxnard branches are:

    Monday - Thursday 9:30 AM - 5:30 PM
    Friday 9:30 AM - 6:00 PM
    Closed Saturdays, Sundays & Holidays

  • You can reach the credit union at 805-644-4657. Automated self-service options are available 24/7.

    To speak with a Member Service Representative, our phone hours are:

    Monday–Thursday: 9:30 AM – 5:30 PM
    Friday: 9:30 AM – 6:00 PM
    Closed Saturdays, Sundays, and holidays