FAQs - Frequently Asked Questions

Find answers to our most frequently asked questions below. If you don’t see what you’re looking for, send us a message using the form at the bottom of the page or call us at 805-644-4657.

  • Students, faculty, and staff of schools, trade schools, career and technical colleges, beauty and barber schools, colleges, and universities in Ventura County, plus their immediate families, Select Employee Groups, and supporters of local education like PTA and PTO donors—are all welcome to join County Schools Federal Credit Union.

    Not sure you can join? Just ask us, we can find a way!

    Click here to learn more.

  • You can reach the credit union at 805-644-4657. Automated self-service options are available 24/7.

    To speak with a Member Service Representative, our phone hours are:

    Monday–Thursday: 9:30 AM – 5:30 PM
    Friday: 9:30 AM – 6:00 PM
    Closed Saturdays, Sundays, and holidays

  • Our automated phone system, which can be reached by calling 805-644-4657, features a streamlined menu with quicker access to the most commonly used services:

    Call Menu Options

    • Press 1 – Automated account assistance (balances, transfers, and more)

    • Press 2 – ATM/Debit Card assistance

    • Press 3 – Credit Card assistance

    • Press 4 – Loan application & status

    • Press 5 – Home loan assistance

    • Press 6 – Credit & financial counseling with GreenPath Financial Wellness

    • Press 7 – ATM & branch locations and hours

    • Press 8 – Speak to a Member Service Representative

    • Press 9 – Enter an extension

  • County Schools routing number is 322283518

  • We understand that financial hardships can be a difficult and challenging experience for anyone. Whether it is due to unexpected expenses, job loss, or other circumstances, struggling to make payments can be stressful.

    It is important to remember that you are not alone, and we are available to provide support and resources.

    If you need assistance, call us at 805-644-4657 and select option 8 to speak with a Member Service Representative.

  • Hours of operation for both the Ventura and Oxnard branches are:

    Monday - Thursday 9:30 AM - 5:30 PM
    Friday 9:30 AM - 6:00 PM
    Closed Saturdays, Sundays & Holidays